There's bad customer service — and even worse bogus customer service where anyone can easily be taken by a scammer with a quirky accent who demands a credit card on the spot when you call a fake ...

PITTSBURGH (KDKA) — A local woman is issuing a warning about a new potential scam involving Amazon. The scam involves an Amazon shopper and someone who she thought was a customer service ...

ATLANTA — An 81-year-old Alpharetta woman avoided financial disaster after spending hours on the phone with criminals she thought were Amazon customer support employees. WSB consumer expert Clark ...

While speaking with a good friend Steve recently, he shared how frustrating it is to reach a human being for help with your needs at giant retailer Amazon. Sometimes it's just a question about an ...

If you frequently shop on Amazon or use their various services, you may find yourself in a situation where you need assistance but it’s not entirely clear how to reach out to their customer service ...