A former Amazon employee who taught a business writing course to thousands of fellow employees shares her tips for better email communication.

When drafting email for business purposes, you must determine how you can best communicate your message. Direct emails are employed to convey neutral or positive information to recipients. Indirect ...

If you can write the prompt, you should just write the message. I'm an expert in software and work-related issues, and I have been contributing to PCMag since 2011. I launched the column Get Organized ...

Somewhere between birth and college, students hopefully have learned how to compose concise, grammatically correct and contextually appropriate emails. Often they haven’t. So, to head off 3 a.m.

During our day-to-day at Bread and Butter Ventures, we often find ourselves asking founders to send us a forwardable email. But what exactly does that mean, and how do you write a good one? The ...

Email is one of the main ways to communicate in the workplace and is more formal than chat. Over time, certain rules of etiquette, or social expectations, have developed. You may be viewed negatively ...