HOUSTON – Four months after the nightmare of Hurricane Harvey, Ernest Bess, his wife Cynthia and their two children were coming home to nothing. The Bess family was able to save some old photographs.

These two water heater maintenance methods sound similar, but one significantly outperforms the other for extending your unit ...

Q: You indicated in a recent column that it was possible to kill bacteria in a hot water system by pouring chlorine bleach into the water heater. I need to know how much chlorine I'll need to add to ...

Q: I purchased a new home which as bank-owned and was being sold “as-is.” On the day of the home inspection, there was no hot water, because the bank refused to turn on the gas service. Because ...