The deal marries two prominent France-based software companies that are making a push to capture North American market share in the fast-growing IT automation market. Terms of the deal between the two ...

Opinions expressed by Digital Journal contributors are their own. One name that stands out in the rapidly evolving information technology operations management world: Piradeepan Nagarajan. As a senior ...

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Agentic AI’s reasoning and planning capabilities can help supercharge your IT org by making decisions and handling tasks with ...

NEW YORK--(BUSINESS WIRE)--EasyVista, a global software provider of intelligent solutions for IT Service Management, IT Remote Support and IT Infrastructure Monitoring. After being recognized 11 years ...

As stated in my previous article in this series, the integration of AI-driven intelligent automation into IT operations is revolutionizing the way organizations address inefficiencies tied to outdated ...

A seasoned small business and technology writer and educator with more than 20 years of experience, Shweta excels in demystifying complex tech tools and concepts for small businesses. Her work has ...

SANTA CLARA, Calif.--(BUSINESS WIRE)-- ServiceNow (NYSE: NOW), the AI platform for business transformation, has been named a Leader in the first ever 2024 Gartner® Magic Quadrant™ for AI Applications ...

Steve Riley, head of IT operations and service management at Mercedes-AMG Petronas F1 Team, reflects on a job well done. Having worked for the racing team for almost a decade, where he established the ...