This article advises writing effective emails using ChatGPT. Focus on frustration-based subject lines, bold openings, deleting warm-ups, making readers feel understood, and providing immediate value.

Many professionals now use artificial intelligence tools to assist with writing, but a new study suggests that managers who use AI to craft routine workplace emails risk appearing less trustworthy.

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Privacy app maker Proton has launched a new AI-enabled writing assistant that can help users compose emails with simple prompts, redraft them and even proofread them ...

When it comes to professional exchanges, I’ll be the first one to admit that I’m a bit awkward. Sometimes my tone is more terse than intended (sorry!) or I’m just not as clear as I’d like to be from ...

A former Amazon employee who taught a business writing course to thousands of fellow employees shares her tips for better email communication.

Most entrepreneurs waste their email list. They send bland updates that their subscribers don’t read. They write like they're speaking to a crowd instead of one person. Their open rates tank and their ...

"It just sounds kind of...rude," my co-producer said to me. She was referring to my latest email draft, which I was ready to send to a store we were coordinating with for an event. I was frustrated; ...