Vertex Group appoints Krishna Gautam as Associate Managing Director for India operations. Focus on Vertex 2.0 transformation and digital innovation.

Hinduja Global Solutions (HGS) (listed on BSE & NSE), a leading provider of digital experience, business process management (BPM), and digital media services, today announced the launch of Interaction ...

From designing flexible systems and developing talent to maintaining a quality CX, scaling a service business is rarely as ...

Proposed US laws restricting the offshoring of customer service jobs could threaten the Philippines’ business process outsourcing (BPO) jobs.

The region’s banks are flush with cash and ready for big deals, but like everything else in the bloc, it’s complicated ...

Ambassador-at-Large and the Philippines’ Special Envoy for Trade Jose E.B. Antonio said the Philippines should focus on ...

THE Philippine Economic Zone Authority (PEZA) on Saturday commended India’s subsidiary, Tata Consultancy Services (TCS) Philippines, for its development of various digital solutions services in the ...

THE quality of the workforce remains the main source of the Philippines’ competitive edge in the information technology and business process management (IT-BPM) industry, according to US outsourcer ...

OFFICIALS of government and the information technology-business process management (IT-BPM) sector have committed to work together to protect the safety and welfare of workers in light of incidents ...

The country’s information technology - business process management industry is expected to generate $42 billion worth of revenues and employ close to two million workers next year, according to the IT ...

Opinions expressed by Digital Journal contributors are their own. Businesses today face relentless pressure. Costs continue to climb, competition grows fiercer, and customer demands become faster and ...