Shopify and WooCommerce both let you build an e-commerce store without code -- but the user experience is very different. Here’s what I learned from testing these tools.

US Compliance Services is pleased to announce the appointment of Alex Elias as its new Head of Sales. Elias brings nearly 20 years of experience in the transportation industry, spanning everything ...

Silverback AI Chatbot has announced the introduction of its next-generation AI Agents, a major advancement in conversational technology designed to transform how organizations automate communication, ...

Celosphere case studies will show how companies turn disruption into advantage. Smurfit Westrock uses PI to optimize inventory and reduce costs amid tariff uncertainty, while ASOS leverages PI to ...

GE HealthCare held a groundbreaking ceremony Thursday to celebrate the start of construction for a new Customer Experience Center at its Waukesha campus, ...

Starbucks CEO Brian Niccol doesn't expect AI to replace baristas as the coffee chain focuses on improving the "human-to-human ...

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Etihad CEO Antonoaldo Neves unveils a disciplined growth plan focused on profitability, premium service, and AI-driven optimization—while pushing network expansion and maintaining 90% load factors ...

Liberty General Insurance Ltd. celebrated Customer Experience Week 2025, emphasizing empathy and service in strengthening customer relationships. The event featured industry insights and customer ...

To be fair, our obsession with frictionless experiences stems from a legitimate fear: In a world of infinite choice, a single ...

AI plays a critical role in CX, shifting from experimental to foundational. Here are the trends significantly impacting ...