Milton Hydro Distribution Inc. (Milton Hydro), a subsidiary of Milton Hydro Holdings Inc., is proud to announce that it has been awarded the Excellence in Innovation Award by the Milton Chamber of ...

The U.S. Postal Service recently announced the selection of Mark Medina as the postmaster for its Victorville location.

This immersive 10 month long associate program is designed to provide hands-on experience in the day-to-day business operations of a Major League Baseball organization. Program participants will ...

CarMax cut about 350 positions across its customer experience division as it looks to streamline its customer support functions.

Every extra click, repeated detail or delay in routing isn’t just friction—it’s a signal that a business hasn’t designed its ...

AI is having a significant impact on the business world, affecting jobs, workers, firms, and industries Elysse Bell is a finance and business writer for Investopedia. She writes about small business, ...

Technologies that support digital-first service will overtake traditional channels like phone and email as the most valuable technologies for customer service and support leaders in the next two years ...

Starbucks launches a major hiring initiative to boost leadership and service by adding full-time assistant managers nationwide.

Lifeguard reports rising AI-driven customer service scams, highlighting techniques fraudsters use to exploit technology. Stay ...

The United Bank for Africa Plc has officially flagged off its annual Customer Service Week for 2025. Embracing the global theme of ‘Mission Possible’, the bank indicated a commitment to making the ...

Online therapy provider Talkspace acquired Wisdo Health to integrate peer support and coaching into its mental health services. Wisdo is an artificial-intelligence-powered coaching and peer-to-peer ...

Communication platform Discord has confirmed that its user data was compromised during a third-party customer service hack. The platform, with over 200 million users, allows its customers to send free ...