On Monday, October 20, millions of internet users got a painful answer to a question few even knew existed. The question was: ...

PM on a Friday. They need pricing for 200 shaker doors in three different sizes, two wood species, and would like to know ...

The outage affected websites like Coinbase and Fortnite, and disrupted services like Signal, Zoom, and Amazon's own products, ...

The outage is certain to raise questions about whether Amazon — and its fellows in Big Tech — supervise their systems with ...

DreamSofa’s customer experience is the phoenix rising above a sea of meh. Take their white-glove delivery standard — this isn ...

Amazon is accused of controlling workers through a surveillance dragnet, while skirting responsibility for their wellbeing.

Amazon says its systems are back online again after connectivity issues persisted Monday. But reports of problems with Amazon’s cloud computing services unit AWS continue.

Amazon will cut about 14,000 corporate jobs as the online retail giant ramps up spending on artificial intelligence. “The ...

Frost & Sullivan is pleased to announce that NCS has received the 2025 Singapore Customer Value Leadership Recognition in the ...

The Department of Veterans Affairs is seeking industry input on the Genesys Cloud Customer Experience platform.

SEATTLE (AP) — Amazon recortará 14.000 empleos corporativos mientras aumenta su inversión en inteligencia artificial. We take accuracy seriously and strive to earn your trust with fair and complete ...