Cerillion, a provider of composable BSS/OSS solutions to the telecoms industry, has announced the launch of Cerillion 25.2, featuring its new MCP* Server and a ...

Agents can now use Mavis to search for a customer and find important information, such as their cover entitlements, which can ...

Vercel’s replacement of its sales team with an AI agent trained on its best-performing employee shows us the future of ...

New York, New York – October 22, 2025 – PRESSADVANTAGE – Silverback AI Chatbot today announced the introduction of a new ...

Empower your frontline team by mastering the top 5 essential skills and learn how strategic leadership uses Call Center QA to ...

AI Marketing Cloud is built natively on Treasure Data’s Intelligent CDP and powered by AI agents to deliver real-time personalization and cross-channel orchestration at scale Qualified companies can ...

Google says merchants will be able to adopt Google Cloud’s Conversational Commerce Agent, which uses human-like conversations ...

Last year, generative AI was the buzzed-about tech. Now, it’s all about agentic AI systems that can make decisions and ...

AI has the potential to transform annuity operations and agent relationships as it becomes a tool to enhance the agent.

A six-step framework for building a production-ready AI agent that handles those repetitive tasks you don’t want your IT team ...

Executives with Xperteks, M&N Communications, ITCubed, LeeShanok Network Solutions, Clear Guidance Partners and ABM ...

In an expanded partnership announced Monday, the card network and payment fintech will enable hundreds of millions of ...