Every time Alexandra publishes a story, you’ll get an alert straight to your inbox! Enter your email By clicking “Sign up”, you agree to receive emails from ...

Working with a coach—or mentor or another similar resource—is not a sign of weakness; it's a strategic move toward excellence ...

Microsoft’s official mascot, Clippy, has made a comeback 18 years after it was axed by the company. It was the original ...

The voice actor behind Amazon's Alexa has explained what happened when she tries to speak with the virtual assistant ...

The upper echelon of chatbots, in terms of A.I.-powered intelligence, virtual assistants (VA) have become a hot topic in customer experience. Presenting a significant opportunity to increase revenue ...

Update: HIMSS20 has been canceled due to the coronavirus. Read more here. Outdated technology and processes create challenges across an overburdened healthcare system, resulting in increased costs, ...

Opinions expressed by Entrepreneur contributors are their own. This is a very unique time to build a business. Brick and mortar companies are struggling and local “mom & pop” shops are closing at a ...

(1) An individual who performs administrative functions for clients. See human virtual assistant. (2) A text-only chat line that provides help with a website. See chatbot. (3) An application that ...

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If you've used your bank's chatbot feature, you've probably entered into the conversation with mixed expectations. When at its best, the chatbot quickly answers your question or performs a ...